Participatory Design of Information Systems in Health Care

Cecilia Magnusson Sjöberg · Toomas Timpka

96 citations0/0 files storedJournal of the American Medical Informatics Association

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Information Systems Theories and Implementation Electronic Health Records Systems Usability and User Interface Design

Abstract

AIM: To study the objectives, processes, and ideologies expressed during participatory design of information systems (PDIS) in health care. DESIGN: Longitudinal documentation of project meetings by video recording. Grounded theory development in three steps. SETTING: Systems development project in primary care. RESULTS: The developing system was discussed mainly from a clinical and practical, as opposed to a technical, viewpoint. The design decisions were related to societal-level participants and institutions. This external influence on design decisions was mediated by design voices in discussions, each having its own scope. CONCLUSIONS: The social environment has to be considered when applying PDIS in health care. Instructions for nondesigners can be used to introduce them to the design objectives, processes, and ideologies on which PDIS is based and to support them when relating clinical and practical design questions to the existing social constraints and norms.

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References

1992Basics of Qualitative Research: Grounded Theory Procedures and Techniques.1994Handbook of Qualitative Research 1969A Ladder Of Citizen Participation 1994Introduction : Entering the field of qualitative research 2006Qualitative Research in Health Care 1996Context and consciousness: activity theory and human-computer interaction 1997Antecedents of the People and Organizational Aspects of Medical Informatics: Review of the Literature 1995Qualitative Research: Case study evaluation

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2013How was it for you? Experiences of participatory design in the UK health service 2019A Multicomponent eHealth Intervention for Family Carers for People Affected by Psychosis: A Coproduced Design and Build Study

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