Employee involvement in Ukrainian companies

Abstract

This paper examines the hypothesis that the introduction of Western quality standards has brought some development of employee involvement in Ukrainian manufacturing and service companies and analyses the consequences for managements' use of the institutions of employee representation. The subject is pursued through eight case studies, four in a test and four in a control group. Quality developments were driven by top managers and not by human resource (HR) practitioners. In the test companies, managerial hierarchies were flattened and process orientations adopted; training was increased; communication was improved and in some cases teamwork was established. These developments were largely absent in the four control cases. The consequences for employee representative institutions are examined. In three cases, management revived the previously anachronistic ‘Assembly of the Working Collective’ as an employee involvement tool, thereby demonstrating a preference for picking workplace institutions ‘off the path’ for adaptation rather than either using unions or limiting involvement to non-institutional modes.

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