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Optimal Pricing of Priority Services

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References

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Cited by

2009Priority Assignment Under Imperfect Information on Customer Type Identities63 cited
2001Optimal Pricing That Coordinates Queues with Customer-Chosen Service Requirements

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56 cited

2012Congestion-based leadtime quotation and pricing for revenue maximization with heterogeneous customers44 cited

2013Optimal Uniform Pricing Strategy of a Service Firm When Facing Two Classes of Customers41 cited

2019Pricing and Prioritizing Time-Sensitive Customers with Heterogeneous Demand Rates38 cited

2015A dynamic pricing strategy for a 3PL provider with heterogeneous customers38 cited

2001Setting expediting repair policy in a multi-echelon repairable-item inventory system with limited repair capacity33 cited

2015The Benefit of Introducing Variability in Single-Server Queues with Application to Quality-Based Service Domains27 cited

2011Price, delivery time, and capacity decisions in an M/M/1 make-to-order/service system with segmented market22 cited

2009The Impact of Revenue‐Maximizing Priority Pricing on Customer Delay Costs18 cited

2008Optimal Scheduling and Incentive Compatible Pricing for a Service System with Quality of Service Guarantees17 cited

2013Systemic Thinking on Services Science, Management and Engineering: Applications and Challenges in Services Systems Research16 cited

2017Customer Differentiation with Shipping as an Ancillary Service? Free Service, Prioritization, and Strategic Delay14 cited