Communicating Knowing Through Communities of Practice: Exploring Internal Communicative Processes and Differences Among CoPs

Joel O. Iverson · Robert D. McPhee

76 citations0/0 files storedJournal of Applied Communication Research

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Knowledge Management and Sharing Innovation and Knowledge Management Innovative Education and Learning Practices

Abstract

Knowing is an enacted, communicated process that is difficult to observe, let alone manage, in organizations. Communities of practice (CoPs) offer a productive solution for improving knowledge and knowledge management, but the communicative processes that enact CoPs have not been explored, leaving CoPs as an organizational black box. This research extends CoP theory as a means to determine the presence of a CoP and distinguish between various CoPs, and as a practical means to evaluate the communicative processes of organizational knowledge. CoPs enact the communicative nature of knowing through the elements of mutual engagement, negotiation of a joint enterprise, and shared repertoire. Specifically, two groups of volunteers are examined through a combination of participation, observation, and interviews in order to explore CoP theory as a dynamic system for examining and evaluating organizational knowledge.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 76 citations exist upstream.

References

1994Situated Learning: Legitimate Peripheral Participation.1991Situated Learning 1999Communities of practice learning, meaning, and identity 1998Communities of Practice 1996Sensemaking in Organizations 1998Working knowledge: how organizations manage what they know 1991Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation 2000Handbook of qualitative research

Cited by

2013Message Convergence as a Message-centered Approach to Analyzing and Improving Risk Communication 2014Online Newsrooms as Communities of Practice: Exploring Digital Journalists' Applied Ethics 2011Communities of practice in the business and organization studies literature 2017The evolution of the operational earthquake forecasting community of practice: the L’Aquila communication crisis as a triggering event for organizational renewal 2014Psychologie der internen Organisationskommunikation 2014

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.