SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Capability, Quality, and Performance of Offshore IS Vendors: A Theoretical Framework and Empirical Investigation
16 references·16 citing·33 second hopsampled
Capability, Quality, and Performance of Offshore IS Vendors: A Theoretical Framework and Empirical Investigation (2010)Capability, Quality, and Performance of O…Exchange and Power in Social Life (2017)Exchange and Power in Social …Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1 (2000)A Resource-Based Perspective …Issues and opinion on structural equation modeling (1998)Issues and opinion on structu…The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…The Economic Institutions of Capitalism (1987)The Economic Institutions of …The Economic Institutions of Capitalism (1986)The Economic Institutions of …Strategic Factor Markets: Expectations, Luck, and Business Strategy (1986)Strategic Factor Markets: Exp…A resource‐based view of the firm (1984)A resource‐based view of the …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Exchange and Power in Social Life. (1965)Exchange and Power in Social …Social Behavior: Its Elementary Forms (1963)Social Behavior: Its Elementa…When customer involvement hinders/promotes product innovation performance: The concurrent effect of relationship quality and role ambiguity (2022)When customer involvement hin…Development of an integrative model for electronic vendor relationship management for improving technological innovation, social change and sustainability performance (2022)Development of an integrative…Buyer participation in outsourced new product development projects: The role of relationship multiplexity (2020)Buyer participation in outsou…Review of the Empirical Business Services Sourcing Literature: An Update and Future Directions (2017)Review of the Empirical Busin…Conflict resolution in business services outsourcing relationships (2017)Conflict resolution in busine…Client dependence: A boon or bane for vendor innovation? A competitive mediation framework in IT outsourcing (2017)Client dependence: A boon or …Client dependence and vendor innovation: The moderating role of organizational culture (2017)Client dependence and vendor …Trust formation in outsourcing relationships: A social exchange theoretic perspective (2015)Trust formation in outsourcin…Managing service quality in high customer contact B2B services across domestic and international markets (2015)Managing service quality in h…Primary vendor capabilities in a mediated outsourcing model: Can IT service providers leverage crowdsourcing? (2014)Primary vendor capabilities i…A Framework for Enabling Service Configuration Decisions: The Case of IT Outsourcing Providers (2014)A Framework for Enabling Serv…Outsourcing capabilities, organizational structure and performance quality monitoring: Toward a fit model (2013)Outsourcing capabilities, org…Information systems offshore outsourcing: managerial conclusions from academic research (2013)Information systems offshore …From boundary spanning to creolization: A study of Chinese software and services outsourcing vendors (2013)From boundary spanning to cre…Everywhere and nowhere: nearshore software development in the context of globalisation (2012)Everywhere and nowhere: nears…Competitive Capabilities among Manufacturing Plants in Developing, Emerging, and Industrialized Countries: A Comparative Analysis (2012)Competitive Capabilities amon…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Positioning: The Battle for Your Mind (1981)The Concept of Corporate Strategy (1987)Dynamic capabilities and strategic management (1997)Asset Stock Accumulation and Sustainability of Competitive Advantage (1989)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Constitutions and Commitment: The Evolution of Institutions Governing Public Choice in Seventeenth-Century England (1989)The New Politics of the Welfare State (2001)Social Capital: Prospects for a New Concept (2002)The Commitment-Trust Theory of Relationship Marketing (1994)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)A Survey of Corporate Governance (1997)Inequity In Social Exchange (1965)Social Capital: Its Origins and Applications in Modern Sociology (1998)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1984A resource‐based view of the firm25,618 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 1987The Economic Institutions of Capitalism14,787 cited
  • 1965Exchange and Power in Social Life.13,624 cited
  • 1986The Economic Institutions of Capitalism10,729 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 1986Strategic Factor Markets: Expectations, Luck, and Business Strategy5,527 cited
  • 2000A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation15,027 cited
  • 1963Social Behavior: Its Elementary Forms4,692 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

4,607 cited
  • 1998Issues and opinion on structural equation modeling4,577 cited
  • Cited by

    • 2015Trust formation in outsourcing relationships: A social exchange theoretic perspective76 cited
    • 2012Competitive Capabilities among Manufacturing Plants in Developing, Emerging, and Industrialized Countries: A Comparative Analysis66 cited
    • 2013From boundary spanning to creolization: A study of Chinese software and services outsourcing vendors51 cited
    • 2017Conflict resolution in business services outsourcing relationships47 cited
    • 2017Review of the Empirical Business Services Sourcing Literature: An Update and Future Directions46 cited
    • 2014Primary vendor capabilities in a mediated outsourcing model: Can IT service providers leverage crowdsourcing?44 cited
    • 2022When customer involvement hinders/promotes product innovation performance: The concurrent effect of relationship quality and role ambiguity41 cited
    • 2013Outsourcing capabilities, organizational structure and performance quality monitoring: Toward a fit model41 cited
    • 2013Information systems offshore outsourcing: managerial conclusions from academic research34 cited
    • 2017Client dependence and vendor innovation: The moderating role of organizational culture34 cited
    • 2022Development of an integrative model for electronic vendor relationship management for improving technological innovation, social change and sustainability performance33 cited
    • 2014A Framework for Enabling Service Configuration Decisions: The Case of IT Outsourcing Providers32 cited
    • 2012Everywhere and nowhere: nearshore software development in the context of globalisation32 cited
    • 2020Buyer participation in outsourced new product development projects: The role of relationship multiplexity32 cited
    • 2015Managing service quality in high customer contact B2B services across domestic and international markets32 cited
    • 2017Client dependence: A boon or bane for vendor innovation? A competitive mediation framework in IT outsourcing28 cited