An Update of a Classic

Abstract

This study explores whether a classic motivation theory traditionally applied by public administration scholars in bureaucratic settings can also be used to understand relationships in intersectoral service delivery networks. It focuses on how well expectancy theory explains contracted provider motivation to properly use service-monitoring tools because of contract rewards and penalties. To examine this question, qualitative data were collected from early childhood programs in three communities. Expectancy theory in its current form does not do a good job consistently explaining contracted provider motivation. An expanded version of the theory may be more useful in situations where there is uncertainty.

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