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A product form solution to a system with multi-type jobs and multi-type servers
3 references·16 citing·37 second hop
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References

  • 2007The Modern Call Center: A Multi‐Disciplinary Perspective on Operations Management Research747 cited
  • 1953On the Stochastic Matrices Associated with Certain Queuing Processes431 cited
  • 2012Exact FCFS Matching Rates for Two Infinite Multitype Sequences132 cited

Cited by

  • 2015Pricing in Ride-Share Platforms: A Queueing-Theoretic Approach210 cited
  • 2016Queueing with redundant requests: exact analysis106 cited
  • 2014A Skill Based Parallel Service System Under FCFS-ALIS — Steady State, Overloads, and Abandonments93 cited
  • 2017FCFS Parallel Service Systems and Matching Models85 cited
  • 2017Reversibility and Further Properties of FCFS Infinite Bipartite Matching83 cited
  • 2015Reducing Latency via Redundant Requests82 cited
  • 2020Product forms for FCFS queueing models with arbitrary server-job compatibilities: an overview80 cited
  • 2012A LOSS SYSTEM WITH SKILL-BASED SERVERS UNDER ASSIGN TO LONGEST IDLE SERVER POLICY62 cited
  • 2017Flexible Queueing Architectures61 cited
  • 2013Stability of the Bipartite Matching Model56 cited
  • 2018On a unifying product form framework for redundancy models45 cited
  • 2017Balanced fair resource sharing in computer clusters

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44 cited
  • 2019A Review of Flexible Processes and Operations44 cited
  • 2020Directed FCFS infinite bipartite matching38 cited
  • 2017Cross-training policies for repair shops with spare part inventories37 cited
  • 2013Queueing system topologies with limited flexibility35 cited