Article2002

Development of a Measure for the Organizational Learning Construct

Gary F. Templeton · Bruce R. Lewis · Charles A. Snyder

283 citations0/0 files storedJournal of Management Information Systems

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Organizational Learning and Leadership Innovation and Knowledge Management Knowledge Management and Sharing

Abstract

The concept of organizational learning (OL) is receiving an increasing amount of attention in the research and practice of management information systems (MIS) due to its potential for affecting organizational outcomes, including control and intelligence, competitive advantage, and the exploitation of knowledge and technology.As such, further development of the salient issues related to OL is warranted, especially measurement of the construct. Based on a domain definition grounded in the literature, this research represents the initial work in developing an empirically reliable and valid measure of organizational learning. The rigorous method utilized in the derivation of this measure, which integrates two methodological frameworks for instrument development, is the main strength of this work. The result is an eightfactor, 28-item instrument for assessing OL, derived from a sample of 119 knowledge-based firms. The empirically derived factors are awareness, communication, performance assessment, intellectual cultivation, environmental adaptability, social learning, intellectual capital management, and organizational grafting. MIS function managers can use these factors to gauge organizational or subunit success in the creation and diffusion of new applications of information technology.

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References

1990Absorptive Capacity: A New Perspective on Learning and Innovation 1963The Structure of Scientific Revolutions 1991Exploration and Exploitation in Organizational Learning 1991The fifth discipline, the art and practice of the learning organization 1994A Dynamic Theory of Organizational Knowledge Creation 1979A Paradigm for Developing Better Measures of Marketing Constructs 1998The Knowledge-Creating Company 1955Construct validity in psychological tests.

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