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Fundamentals of Quality Control and Improvement

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Advanced Statistical Process Monitoring Management and Optimization Techniques Management Systems and Quality Improvement

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PREFACE vii CHAPTER 1: INTRODUCTION TO QUALITY CONTROL AND THE TOTAL QUALITY SYSTEM 1 CHAPTER 2: SOME PHILOSOPHIES AND THEIR IMPACT ON QUALITY 15 CHAPTER 3: QUALITY MANAGEMENT: PRACTICES, TOOLS, AND STANDARDS 27 CHAPTER 4: FUNDAMENTALS OF STATISTICAL CONCEPTS AND TECHNIQUES IN QUALITY CONTROL AND IMPROVEMENT 45 CHAPTER 5: DATA ANALYSES AND SAMPLING 73 CHAPTER 6: STATISTICAL PROCESS CONTROL USING CONTROL CHARTS 85 CHAPTER 7: CONTROL CHARTS FOR VARIABLES 97 CHAPTER 8: CONTROL CHARTS FOR ATTRIBUTES 125 CHAPTER 9: PROCESS CAPABILITY ANALYSIS 151 CHAPTER 10: ACCEPTANCE SAMPLING PLANS FOR ATTRIBUTES AND VARIABLES 177 CHAPTER 11: RELIABILITY 197 CHAPTER 12: EXPERIMENTAL DESIGN AND THE TAGUCHI METHOD 203

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