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Conceptualising and contextualising public sector operations management
16 references·5 citing·28 second hop
Conceptualising and contextualising public sector operations management (2013)Conceptualising and contextualising publi…Post-Capitalist Society (2012)Post-Capitalist SocietyFrom New Public Management to Public Value: Paradigmatic Change and Managerial Implications (2007)From New Public Management to…New Public Management Is Dead--Long Live Digital-Era Governance (2005)New Public Management Is Dead…Whither Services Marketing? (2004)Whither Services Marketing?The Middle Aging of New Public Management: Into the Age of Paradox? (2004)The Middle Aging of New Publi…Public Management Reform: A Comparative Analysis (2004)Public Management Reform: A C…Public Management Reform (2004)Public Management ReformPublic and Private Management: What’s the Difference? (2002)Public and Private Management…Reframing Business: When the Map Changes the Landscape (2001)Reframing Business: When the …Service Management and Marketing: A Customer Relationship Management Approach (2000)Service Management and Market…Creating public value: strategic management in government (1996)Creating public value: strate…Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector (1995)Reinventing Government: How t…Creating public value : strategic management in government (1995)Creating public value : strat…Reinventing Government (1993)Reinventing GovernmentPost-capitalist society (1993)Post-capitalist societyA PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)A PUBLIC MANAGEMENT FOR ALL S…Operations & supply chain management: principles and practice (2025)Operations & supply chain man…Understanding public service supply chain management: a systematic literature review (2023)Understanding public service …The long shadow of public policy; Barriers to a value-based approach in healthcare procurement (2017)The long shadow of public pol…Service strategy to improve operational capabilities in the public sector (2017)Service strategy to improve o…Time tactics: Project managing policy implementation in a network (2016)Time tactics: Project managin…Social Choice and Individual Values. (1951)Organizational Learning (1988)The Management of Innovation (1994)The New Governance: Governing without Government (1996)Governance as theory: five propositions (1998)Economics, Organization and Management. (1993)Seeing like a state: how certain schemes to improve the human condition have failed (1998)Seeing like a State: How Certain Schemes to Improve the Human Condition Have Failed (1998)A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach (2012)A public value perspective for ICT enabled public sector reforms: A theoretical reflection (2012)The second wave of digital-era governance: a quasi-paradigm for government on the Web (2013)Knowledge Sharing in Organizations: A Conceptual Framework (2003)Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing (2004)The Knowledge Economy (2004)The “new public management” in the 1980s: Variations on a theme (1995)Reframing public participation: strategies for the 21st century (2004)Modes of Network Governance: Structure, Management, and Effectiveness (2007)The relationship marketing process: communication, interaction, dialogue, value (2004)Re-conceptualizing Information System Success: The IS-Impact Measurement Model (2008)Customer experience quality: an exploration in business and consumer contexts using repertory grid technique (2010)The New Public Governance? 1 (2006)Understanding Governance: Ten Years On (2007)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management (2014)Galloping Elephants: Developing Elements of a Theory of Effective Government Organizations (1999)Why Measure Performance? Different Purposes Require Different Measures (2003)MAKING GOVERNANCE NETWORKS EFFECTIVE AND DEMOCRATIC THROUGH METAGOVERNANCE (2009)What Is Governance? (2013)
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References

  • 1991A PUBLIC MANAGEMENT FOR ALL SEASONS?9,822 cited
  • 1995Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector4,540 cited
  • 2012Post-Capitalist Society3,562 cited
  • 2004Public Management Reform: A Comparative Analysis3,520 cited
  • 2005New Public Management Is Dead--Long Live Digital-Era Governance2,630 cited
  • 1996Creating public value: strategic management in government2,551 cited
  • 1993Reinventing Government2,431 cited
  • 1995Creating public value : strategic management in government2,353 cited
  • 2000Service Management and Marketing: A Customer Relationship Management Approach2,332 cited
  • 2004Public Management Reform1,871 cited
  • 2002Public and Private Management: What’s the Difference?1,509 cited
  • 2004Whither Services Marketing?1,242 cited
  • 1993Post-capitalist society1,171 cited
  • 2007From New Public Management to Public Value: Paradigmatic Change and Managerial Implications1,072 cited
  • 2004The Middle Aging of New Public Management: Into the Age of Paradox?1,007 cited
  • 2001Reframing Business: When the Map Changes the Landscape

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Cited by

  • 2017The long shadow of public policy; Barriers to a value-based approach in healthcare procurement77 cited
  • 2025Operations & supply chain management: principles and practice46 cited
  • 2023Understanding public service supply chain management: a systematic literature review22 cited
  • 2017Service strategy to improve operational capabilities in the public sector16 cited
  • 2016Time tactics: Project managing policy implementation in a network15 cited