SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Relationship management: A call for fewer influence attempts? · Study

ArticleShelves

ArticleRelationship management: A call for fewer influence attempts?

James T. Simpson1997

Article1997

Relationship management: A call for fewer influence attempts?

James T. Simpson · Donna Taylor Mayo

115 citations·0/0 files stored·Journal of Business Research

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Customer Service Quality and Loyalty Supply Chain and Inventory Management Quality and Supply Management

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 115 citations exist upstream.

References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1988Structural equation modeling in practice: A review and recommended two-step approach.1988On the Evaluation of Structural Equation Models 1994The Commitment-Trust Theory of Relationship Marketing 1979A Paradigm for Developing Better Measures of Marketing Constructs 1987Developing Buyer-Seller Relationships 1959The Social Psychology of Groups 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships

Cited by

2002Two Sides to Attitudinal Commitment: The Effect of Calculative and Loyalty Commitment on Enforcement Mechanisms in Distribution Channels 2015Building, measuring, and profiting from customer loyalty 2003Adoption and implementation of technological innovations within long-term relationships 2008Relationship marketing 2004Trust formation in cross‐cultural business‐to‐business relationships 2005

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2006Market Information Sharing in Channel Relationships. Its Nature, Antecedents, and Consequencesthesis · 21 shared references 2001Drivers of Superior Importer Performance in Cross-Cultural Supplier–Reseller Relationshipsarticle · 19 shared references 1999A Meta-Analysis of Satisfaction in Marketing Channel Relationshipsreview · 18 shared references 2006An integrated model of the behavioural dimensions of industrial buyer‐seller relationshipsarticle · 18 shared references 1998Communication in Marketing Channelsarticle · 18 shared references 2000On Interfirm Power, Channel Climate, and Solidarity in Industrial Distributor-Supplier Dyadsarticle · 17 shared references

Details

Year1997

Typearticle

Published1997-07-01

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations115

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

Identifiers

doi10.1016/s0148-2963(96)00205-6

openalex_workW2111901116

Links

Imported from OpenAlex (CC0) — nothing here is generated.

An analysis of quality management in franchise systems

2007La confiance dans les relations interentreprises. Une revue des recherches quantitatives

2017Determinants of services co-creation with business customers