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Heavy Traffic Limits for Queues with Many Deterministic Servers · Study

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ArticleHeavy Traffic Limits for Queues with Many Deterministic Servers

Predrag R. Jelenković2004

Article2004

Heavy Traffic Limits for Queues with Many Deterministic Servers

Predrag R. Jelenković · Avishai Mandelbaum · Petar Momčilović

70 citations·0/0 files stored·Queueing Systems

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Advanced Queuing Theory Analysis Stochastic processes and statistical mechanics Probability and Risk Models

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References

1987Applied Probability and Queues 2003Telephone Call Centers: Tutorial, Review, and Research Prospects 1987Brownian Motion and Stochastic Flow Systems.1985Sequential Analysis 1981Heavy-Traffic Limits for Queues with Many Exponential Servers 2002Designing a Call Center with Impatient Customers 1997A Continuity Correction for Discrete Barrier Options 2004Dimensioning Large Call Centers

Cited by

2011Refining Square-Root Safety Staffing by Expanding Erlang C 2013SPDE limits of many-server queues 2019Economies-of-Scale in Many-Server Queueing Systems: Tutorial and Partial Review of the QED Halfin--Whitt Heavy-Traffic Regime 2012Multiclass multiserver queueing system in the Halfin–Whitt heavy traffic regime: asymptotics of the stationary distribution 2010On many-server queues in heavy traffic 2008Queues with Many Servers: The Virtual Waiting-Time Process in the QED Regime

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Year2004

Typearticle

Published2004-05-01

VenueQueueing Systems

ISSN-L0257-0130

Languageen

Citations70

Files0 public / 0

ShelfAdvanced Queuing Theory Analysis

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doi10.1023/b:ques.0000032800.52494.51

openalex_workW2112424601

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2010Designing a call center with an IVR (Interactive Voice Response)

2013Steady-state $GI/G/n$ queue in the Halfin–Whitt regime