Stress, depression, workplace and social supports and burnout in intellectual disability support staff

E. Mutkins · Rhonda Frances Brown · Einar Thorsteinsson

160 citations0/0 files storedJournal of Intellectual Disability Research

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Stress and Burnout Research Occupational Health and Burnout Healthcare professionals’ stress and burnout

Abstract

BACKGROUND: Staff providing support to people with intellectual disabilities are exposed to stressful work environments which may put them at an increased risk of burnout. A small prior literature has examined predictors of burnout in disability support staff, but there is little consensus. In this study, we examined direct and indirect associations between work stressors (i.e. challenging client behaviour), staff emotional response to the behaviour (i.e. perceived stress, anxiety, depression), social and organisational support resources, and staff burnout. METHODS: A short survey examined client behaviour, staff psychological stress, anxiety, depression, social support (number, satisfaction), organisational support and burnout in 80 disability support staff in a community setting. RESULTS: Burnout levels were similar to or slightly lower than normed values for human services staff. Cross-sectional regression analyses indicated that depression symptoms and organisational support were related to worse emotional exhaustion and depersonalisation, whereas less social support was related to less personal accomplishment. Social support satisfaction (but not social support number or organisational support) moderated between high psychological stress to less emotional exhaustion. CONCLUSIONS: Taken together, these results suggest that depression symptoms and low organisational support were frequently concurrent with burnout symptoms. Furthermore, worker's personal and organisational supports may have helped bolster their sense of personal accomplishment, and buffered against the potential for emotional exhaustion.

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2015Reducing workplace burnout: the relative benefits of cardiovascular and resistance exercise 2012Psychosocial work-related predictors and consequences of personal burnout among staff working with people with intellectual disabilities 2023The Relationships between Stress, Burnout, Mental Health and Well-Being in Social Workers 2018The impact of perceived organizational support on the relationship between job stress and burnout: a mediating or moderating role?2014Acceptance and mindfulness-based stress management for support staff caring for individuals with intellectual disabilities

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