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Leadership and policy deployment: The backbone of TQM

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References

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2001The Long-Run Stock Price Performance of Firms with Effective TQM Programs371 cited

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2003Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation*364 cited

1995A study of measuring the critical factors of quality management300 cited

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2017Total quality management: a critical literature review using Pareto analysis122 cited
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2018Total quality management and sustainable competitive advantage: serial mediation of transformational leadership and executive ability111 cited
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2019How IJPR has addressed ‘lean’: a literature review using bibliometric tools98 cited
2012TQM and organisational culture: How do they link?91 cited
2017Total quality management elements and results in higher education institutions90 cited
2014Hoshin kanri and critical success factors in quality management and lean production87 cited
2014Contextual and mediation analysis between TQM critical factors and organisational results in the EFQM Excellence Model framework77 cited