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The dilemmas of third-party complaints in conversation between friends

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2011“Talk to the hand”. Complaints to a public transport company71 cited

2016Discursive Self in Microblogging65 cited

2008Complaining in front of a witness: Aspects of blaming others for their behaviour in multi-party family interactions64 cited

2010Local identity processes in business meetings displayed through laughter in complaint sequences62 cited

2016Criticizing another's child: How teachers evaluate students during parent-teacher conferences61 cited

2013Defensive mechanisms: I-mean-prefaced utterances in complaint and other conversational sequences59 cited

2012Longues séquences dans l'interaction : ordre de l'activité, cadres participatifs et temporalités57 cited

2012Public Complaints and Complaint Responses in Calls to a Jordanian Radio Phone-in Program43 cited

2014‘Just like the fact that I'm Syrian like you are Scottish’: Ascribing interviewer identities as a resource in cross‐cultural interaction42 cited

2017Impoliteness in EFL: Foreign Language Learners’ Complaining Behaviors Across Social Distance and Status Levels41 cited

2013Managing Self/Other Relations in Complaint Sequences: The Use of Self-Deprecating and Affiliative Racial Categorizations37 cited

2019Complaining About Others at Work34 cited

2021Initiating a Complaint: Change Over Time in French L2 Speakers’ Practices30 cited

2017Always Look on the Bright Side of Life: Making Bad News Bivalent28 cited