A multi-dimensional framework for facilitating wide participation and common understanding

Abstract

The success of e-democracy, large-scale knowledge creation, and social networking activities depends on wide participation and effective collaboration. Successful participation and collaboration needs effective facilitation support that can engage people, coordinate their joint actions and advance their common understanding. This work addresses the emerging facilitation support issues by developing a multi-dimensional framework for wide participation and common understanding. The dimensions of the framework include methodology, technology, community, social cognitive interaction, participation space, and culture type. Such a framework can help us characterise the issues, describe the settings, understand, infer and explain the kind of facilitation support we may need, so as to guide the design and use of Web based collaborative systems.

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