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Shanti Joy Kulkarni · Holly Bell

123 citations0/0 files storedViolence Against Women

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Intimate Partner and Family Violence Sexual Assault and Victimization Studies Elder Abuse and Neglect

Abstract

Survivor voice is essential to effectively implement survivor-focused IPV (intimate partner violence) services. In this focus group study, domestic violence survivors (n = 30) shared detailed perspectives as service seekers and recipients, whereas national hotline advocates (n = 24) explored relationships between service providers and survivors based on their interactions with both. Four thematic categories related to enhancing IPV services emerged: providing empathy, supporting empowerment, individualizing care, and maintaining ethical boundaries. Advocates identified additional factors that interfered with quality services, including the following: inadequate organizational resources, staff burnout, lack of training, and poor integration with other community resources. Respectful, empowering relationships are the centerpiece for quality IPV services.

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References

2015Qualitative Inquiry and Research Design: Choosing Among Five Approaches 2006Qualitative research: Methods in the social sciences 2007Qualitative inquiry and research design: Choosing among five approaches, 2nd ed.2008Qualitative Methods in Social Work Research 2000Extent, Nature, and Consequences of Intimate Partner Violence: Findings from the National Violence Against Women Survey n.d.Extent, nature, and consequences of intimate partner violence /2001Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Metanalysis 1995Trauma and the Therapist: Countertransference and Vicarious Traumatization in Psychotherapy with Incest Survivors

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2013Exploring Individual and Organizational Factors Contributing to Compassion Satisfaction, Secondary Traumatic Stress, and Burnout in Domestic Violence Service Providers 2014Survivor-Defined Practice in Domestic Violence Work 2016Domestic violence survivors’ empowerment and mental health: Exploring the role of the alliance with advocates.2019Advocacy With Survivors of Intimate Partner Violence: What It Is, What It Isn’t, and Why It’s Critically Important

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