Knowledge management tutorial: an editorial overview

Abstract

We present a tutorial on knowledge management (KM) and a roadmap of this special issue around the knowledge life-cycle. Knowledge management is a discipline that provides a strategy, process and technology to share and leverage information and expertise that increases our level of understanding, to more effectively solve problems and make decisions. We address three key views: (1) codification (tacit and explicit knowledge types); (2) various knowledge environments; and (3) cognitive aspects, followed by detailed descriptions of features and technology, and how this capability is being leveraged in forward-looking organizations.

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