Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Supplier strategy and customer responsiveness: Managing the links

2 references·16 citing·55 second hop

FromToDepth

this work references cited by second hop

References

1987The Competitiveness of Markets with Switching Costs714 cited
1988Second-Sourcing as a Commitment: Monopoly Incentives to Attract Competition312 cited

Cited by

1995Developing a customer orientation105 cited
2007Competitive advantage of a firm through supply chain responsiveness and SCM practices72 cited
2015Managing Supplier Satisfaction: Social Capital and Resource Dependence Frameworks65 cited
1998Buyer–supplier relationships in firms adopting advanced manufacturing technology: an empirical analysis of the implementation of hard and soft technologies62 cited
2006Customer‐focus and business performance: the study of food and beverages organizations in Nigeria54 cited
2012Competitive advantage through supply chain responsiveness and supply chain integration52 cited
1996Manufacturing technology and the supply chain52 cited
1995Retailer‐supplier relationships and the evolution of marketing: two food industry case studies42 cited
2010Alignment of Information Systems with Supply Chains: Impacts on Supply Chain Performance and Organizational Performance.33 cited
1997Supply‐chain collaboration and success in technology implementation30 cited
2024Sustaining commitment in preferred buyer-supplier relationships: How to retain the ‘customer of choice’ status?24 cited
2021

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

The purchasing department's leadership role in developing and maintaining a preferred customer status

24 cited

2012Logistics Performance, Customer Satisfaction, and Share of Business: A Comparison of Primary and Secondary Suppliers22 cited

2016Out-in, in-out buyer quality innovation pathways for new product outcome: Empirical evidence from the Chinese consumer goods industry15 cited

2016Analysis of preferred customer enablers from supplier’s perspective15 cited

2009Voyage of marketing thought from a barter system to a customer centric one12 cited