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A New Chart for Monitoring Service Process Mean
15 references·6 citing·37 second hop
A New Chart for Monitoring Service Process Mean (2011)A New Chart for Monitoring Service Proces…Nonparametric CUSUM and EWMA Control Charts for Detecting Mean Shifts (2010)Nonparametric CUSUM and EWMA …Statistical process control techniques for service processes: a review (2009)Statistical process control t…Statistical process control for multistage manufacturing and service operations: a review and some extensions (2008)Statistical process control f…A nonparametric control chart based on the Mann-Whitney statistic (2008)A nonparametric control chart…A New Non-Parametric Control Chart for Controlling Variability (2008)A New Non-Parametric Control …A Nonparametric Shewhart-Type Signed-Rank Control Chart Based on Runs (2007)A Nonparametric Shewhart-Type…Distribution-Free Quality Control Charts Based on Signed-Rank-Like Statistics (2006)Distribution-Free Quality Con…A Distribution-Free Shewhart Quality Control Chart Based on Signed-Ranks (2004)A Distribution-Free Shewhart …A review of non‐standard applications of statistical process control (SPC) charts (2002)A review of non‐standard appl…Nonparametric Control Charts: An Overview and Some Results (2001)Nonparametric Control Charts:…Nonparametric quality control charts based on the sign statistic (1995)Nonparametric quality control…Introduction to Statistical Quality Control (1992)Introduction to Statistical Q…Exponentially Weighted Moving Average Control Schemes: Properties and Enhancements (1990)Exponentially Weighted Moving…Introduction to Statistical Quality Control (1987)Introduction to Statistical Q…A Nonparametric Procedure for Process Control Based on Within-Group Ranking (1979)A Nonparametric Procedure for…A practical application of statistical process control to evaluate the performance rate of academic programmes: implications and suggestions (2022)A practical application of st…A Bayesian Control Chart for Monitoring Process Variance (2021)A Bayesian Control Chart for …Service quality variation monitoring using the interquartile range control chart (2018)Service quality variation mon…On enhanced sensitivity of nonparametric EWMA control charts for process monitoring (2017)On enhanced sensitivity of no…A new approach for monitoring process variance (2015)A new approach for monitoring…A Simple Approach for Monitoring Business Service Time Variation (2014)A Simple Approach for Monitor…Optimal Properties of Exponentially Weighted Forecasts (1960)A Multivariate Exponentially Weighted Moving Average Control Chart (1992)A review of multivariate control charts (1995)CONTINUOUS INSPECTION SCHEMES (1954)A Nonparametric Change-Point Control Chart (2010)On Nonparametric Statistical Process Control of Univariate Processes (2011)Exact Results for Shewhart Control Charts With Supplementary Runs Rules (1987)The Effect of Sample Size on Estimated Limits forXandXControl Charts (1993)Distribution-free multivariate process control based on log-linear modeling (2008)Some perspectives on nonparametric statistical process control (2018)Nonparametric (distribution-free) control charts: An updated overview and some results (2019)Economic control of quality of manufactured product (1932)Economic Control of Quality of Manufactured Product. (1932)A new nonparametric EWMA Sign Control Chart (2010)The Shewhart Control Chart—Tests for Special Causes (1984)Statistical Quality Control (2003)A Distribution‐free Control Chart for the Joint Monitoring of Location and Scale (2011)A Nonparametric EWMA Sign Chart for Location Based on Individual Measurements (2011)A nonparametric exponentially weighted moving average signed-rank chart for monitoring location (2011)Out of the Crisis (1982)Distribution-Free Phase I Control Charts for Subgroup Location (2009)A new non‐parametric CUSUM mean chart (2010)Research Issues and Ideas in Statistical Process Control (1999)Controversies and Contradictions in Statistical Process Control (2000)A kernel-distance-based multivariate control chart using support vector methods (2003)A Multivariate Sign EWMA Control Chart (2011)Some Current Directions in the Theory and Application of Statistical Process Monitoring (2014)Quality Control and Industrial Statistics. (1967)Statistical Quality Control (1990)The Difficulty in Designing Shewhart X and X Control Charts with Estimated Parameters (2015)Design and Analysis of Experiments (2019)Introduction to Statistical Quality Control (2005)Distribution-free exponentially weighted moving average control charts for monitoring unknown location (2012)Distribution‐free Phase II CUSUM Control Chart for Joint Monitoring of Location and Scale (2014)Time-Series Modeling for Statistical Process Control (1988)Statistical process control as a tool for research and healthcare improvement (2003)Data quality for data science, predictive analytics, and big data in supply chain management: An introduction to the problem and suggestions for research and applications (2014)
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  • 2009

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Statistical process control techniques for service processes: a review
26 cited

Cited by

  • 2015A new approach for monitoring process variance21 cited
  • 2021A Bayesian Control Chart for Monitoring Process Variance15 cited
  • 2022A practical application of statistical process control to evaluate the performance rate of academic programmes: implications and suggestions12 cited
  • 2014A Simple Approach for Monitoring Business Service Time Variation12 cited
  • 2018Service quality variation monitoring using the interquartile range control chart10 cited
  • 2017On enhanced sensitivity of nonparametric EWMA control charts for process monitoring9 cited