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Electronic Mail—A New Style of Communication or Just a New Medium?: An Investigation into the Text Features of E-mail

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2011“Please answer me as soon as possible”: Pragmatic failure in non-native speakers’ e-mail requests to faculty321 cited

2000Business e-mail communication: some emerging tendencies in register221 cited

2000Protean Communication: The Language of Computer-Mediated Communication160 cited

2004Are you being served?145 cited