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Predictors of Successful Communication With Interactive Voice Response Systems in Older People
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Predictors of Successful Communication With Interactive Voice Response Systems in Older People (2012)Predictors of Successful Communication Wi…Improving Older Adults' Experience with Interactive Voice Response Systems (2011)Improving Older Adults' Exper…Contemporary Review 2009: Cognitive Aging (2010)Contemporary Review 2009: Cog…Major Issues in Cognitive Aging (2009)Major Issues in Cognitive Agi…Usability of the Medicare Health Web Site (2008)Usability of the Medicare Hea…Factors predicting the use of technology: Findings from the center for research and education on aging and technology enhancement (create). (2006)Factors predicting the use of…An Evaluation of the Quick Inventory of Depressive Symptomatology and the Hamilton Rating Scale for Depression: A Sequenced Treatment Alternatives to Relieve Depression Trial Report (2005)An Evaluation of the Quick In…Effects of Age, Speech Rate, and Environmental Support in Using Telephone Voice Menu Systems (2003)Effects of Age, Speech Rate, …Automated telephone answering systems and aging (2002)Automated telephone answering…Wechsler Adult Intelligence Scale-III (2001)Wechsler Adult Intelligence S…Public attitudes toward voice-based electronic messaging technologies in the United States: A national survey of opinions about voice response units and telephone answering machines (1997)Public attitudes toward voice…The Psychological Corporation (1923)Models of visuospatial and verbal memory across the adult life span. (2002)Emotional intelligence: New ability or eclectic traits? (2008)Coefficient Alpha and the Internal Structure of Tests (1951)A RATING SCALE FOR DEPRESSION (1960)Voice acoustic measures of depression severity and treatment response collected via interactive voice response (IVR) technology (2006)SELF-REPORT AND CLINICIAN-RATED MEASURES OF DEPRESSION SEVERITY: CAN ONE REPLACE THE OTHER? (2012)Vocal Acoustic Biomarkers of Depression Severity and Treatment Response (2012)Diagnostic and Statistical Manual of Mental Disorders (2013)Influence of Direct Computer Experience on Older Adults' Attitudes Toward Computers (1992)Age Differences in Computer Anxiety: The Role of Computer Experience, Gender and Education (1994)Possible implications of aging for interface designers (2000)Modified automatic teller machine prototype for older adults: A case study of participative approach to inclusive design (2008)El efecto moderador de la edad en la relación entre el valor percibido, las TIC del minorista y la lealtad del cliente (2010)An application of prefrontal cortex function theory to cognitive aging. (1996)The processing-speed theory of adult age differences in cognition. (1996)The Adaptive Brain: Aging and Neurocognitive Scaffolding (2008)Deterministic learning and attempted suicide among older depressed individuals: Cognitive assessment using the Wisconsin Card Sorting Task (2011)Design Principles to Accommodate Older Adults (2012)Older adults’ use of mobile device: usability challenges while navigating various interfaces (2019)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Longitudinal Coadaptation of Older Adults With Wearables and Voice-Activated Virtual Assistants: Scoping Review (2024)VALIDITY OF THE TRAIL MAKING TEST AS AN INDICATOR OF ORGANIC BRAIN DAMAGE (1958)The handbook of aging and cognition (1992)Ageism and Technology (2005)Gerotechnology: A new kind of care for aging? An analysis of the relationship between older people and technology (2011)Engineering Psychology and Human Performance (2015)The CES-D Scale (1977)Self-efficacy: the exercise of control (1997)Self-Efficacy: The Exercise of Control (1999)Older adults talk technology: Technology usage and attitudes (2010)Older Adults Perceptions of Technology and Barriers to Interacting with Tablet Computers: A Focus Group Study (2017)Understanding factors influencing the adoption of mHealth by the elderly: An extension of the UTAUT model (2017)Enhancing computer self-efficacy and attitudes in multi-ethnic older adults: a randomised controlled study (2011)Older Adults and the Adoption of Healthcare Technology: Opportunities and Challenges (2013)Challenges associated with online health information seeking among older adults (2018)Does Alexa Live Up to the Hype? Contrasting Expectations from Mass Media Narratives and Older Adults' Hands-on Experiences of Voice Interfaces (2022)What cognitive abilities are involved in trail-making performance? (2011)Genetics and intelligence differences: five special findings (2014)Midlife as a pivotal period in the life course (2014)
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References

  • 2001Wechsler Adult Intelligence Scale-III3,744 cited
  • 2006Factors predicting the use of technology: Findings from the center for research and education on aging and technology enhancement (create).2,100 cited
  • 2005An Evaluation of the Quick Inventory of Depressive Symptomatology and the Hamilton Rating Scale for Depression: A Sequenced Treatment Alternatives to Relieve Depression Trial Report385 cited
  • 2009Major Issues in Cognitive Aging365 cited
  • 2010Contemporary Review 2009: Cognitive Aging348 cited
  • 2003Effects of Age, Speech Rate, and Environmental Support in Using Telephone Voice Menu Systems72 cited
  • 2008Usability of the Medicare Health Web Site60 cited
  • 2002Automated telephone answering systems and aging49 cited
  • 2011Improving Older Adults' Experience with Interactive Voice Response Systems26 cited
  • 1997Public attitudes toward voice-based electronic messaging technologies in the United States: A national survey of opinions about voice response units and telephone answering machines24 cited

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