Building Trust in Virtual Teams

Nancy Walters Coppola · Starr Roxanne Hiltz · Naomi G. Rotter

298 citations0/0 files storedIEEE Transactions on Professional Communication

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Online and Blended Learning Team Dynamics and Performance Communication in Education and Healthcare

Abstract

This paper presents a study of trust development in online courses. It reviews the concept of swift trust and examines changes in faculty roles as professors go online. An exploratory content analysis looks at indicators of the development of swift trust in the highest rated of a large number of online courses studied over a three year period, and contrasts these results with one of the poorest rated online courses. Establishing swift trust at the beginning of an online course appears to be related to subsequent course success. Strategies for trust formation are also suggested.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 298 citations exist upstream.

References

1999Communication and Trust in Global Virtual Teams 1996Swift Trust and Temporary Groups 1950Interaction Process Analysis: A Method for the Study of Small Groups.1950Interaction Process Analysis; A Method for the Study of Small Groups 1994Computer-Mediated Collaborative Learning: An Empirical Evaluation 2006Communication and Trust in Global Virtual Teams 2002Becoming a Virtual Professor: Pedagogical Roles and Asynchronous Learning Networks 1978The network nation

Cited by

2008Nature of virtual teams: a summary of their advantages and disadvantages 2021Virtual Teams in Times of Pandemic: Factors That Influence Performance 2013Antecedents and consequences of trust in a social media brand: A cross-cultural study of Twitter 2010Computer-supported team-based learning: The impact of motivation, enjoyment and team contributions on learning outcomes 2017Who trusts social media?2022Building bridges to advance the Community of Inquiry framework for online learning

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.