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There is a growing pressure on urban public transport companies and authorities to improve efficiency, stemming from reduced budgets, political expectations and competition between operators. In order to find inefficiencies, bottlenecks and potentials in the public transport service, it is useful to learn from recorded operational data. We first describe the state of publicly available transit data, with an emphasis on the Dutch situation. The value of insights from Automatic Vehicle Location data is demonstrated by examples. Finally, a software tool is described that makes quick comprehensive operational analysis possible for operators and public transport authorities, and was able to identify several bottlenecks when applied in practice
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