Employees' experiences of performance management appraisals

Abstract

The purpose of this research was to explore employees’ experiences of performance \nmanagement appraisals. There is an increasing need to ensure that performance \nappraisals realise performance improvement and professional development goals \nwhile safeguarding the dignity of employees. This study followed a qualitative \nresearch design and was conducted in a South African banking organisation with five \nparticipants at varying employment levels. Purposive, non-probability sampling was \nused to select the participants and a semi-structured interview was conducted with \neach participant. The interviews were transcribed and the data was analysed using \nthe discourse analysis method in keeping with social constructivism. Various insights \nabout the employees’ experiences of performance management appraisals can be \ndrawn from the overall research findings, which are likely to benefit the field of \nindustrial and organisational psychology and managers in various organisations in \nconducting more effective performance appraisals by ensuring that they are fair and \nethical, and can facilitate professional growth.

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