Improving ESL Learners' Listening Skills: At the Workplace and Beyond

Carol Van Dozer

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EFL/ESL Teaching and Learning Second Language Acquisition and Learning English Language Learning and Teaching

Abstract

Listening is a critical element in the competent language performance of adult ESL learners, whether they are communicating at school, at work, or in the community. Through the normal course of a day, listening is used nearly twice as much as speaking and four to five times as much as reading and writing (Rivers, 1981). In a recent study of Fortune 500 Corporations, Wolvin and Coakley (1991) found that listening was perceived to be crucial for communication at work with regards to entry-level employment, job success, general career competence, managerial competency, and effectiveness of relationships between supervisors and subordinates. Yet listening remains one of the least understood processes in language learning despite the recognition of the critical role it plays both in communication and in language acquisition (Morley, 19991). As language teaching has moved toward comprehension-based approaches, listening to learn has become an important element in the adult ESL classroom (Lund,

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References

2001Teaching by Principles: An Interactive Approach to Language Pedagogy 1991Teaching English as a second or foreign language 1981TEACHING THE SPOKEN LANGUAGE 1969Teaching Foreign-Language Skills 1983Listening Comprehension: Approach, Design, Procedure 1994A Review of Second Language Listening Comprehension Research 1995A guide for the teaching of second language listening 1994Learning to Listen: A Strategy-Based Approach for the Second-Language Learner

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2014The Effect of Using Task-Based Learning in Teaching English on the Oral Performance of the Secondary School Students 2016The Relationship between Critical Thinking and EFL Learners’ Speaking Ability 2016Reviews of Academic English Listening Tests for Non-Native Speakers

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