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• 2019The influence of e-banking service quality on customer loyalty329 cited
• 2017Literature review of mobile banking and individual performance202 cited
• 2017Understanding mobile banking individual performance188 cited
• 2017Bank adoption of mobile banking: stakeholder perspective105 cited
• 2006Exploring perceptions and use of mobile services: user differences in an advancing market102 cited
• 2013Attitudes towards mobile banking: are there any differences between users and non-users?89 cited
• 2020Development of E-banking channels and market share in developing countries89 cited
• 2007An open financial services architecture based on the use of intelligent mobile devices81 cited
• 2012Are You Still with Us? A Study of the Post-Adoption Determinants of Sustained Use of Mobile-Banking Services71 cited
• 2020Factors Influencing Customers to Use Digital Banking Application in Yogyakarta, Indonesia68 cited
• 2007Customer preferred channel attributes in multi‐channel electronic banking68 cited
• 2007A modeling approach and reference models for the analysis of mobile payment use cases68 cited
• 2010An evaluation of e-banking and m-banking adoption factors and preference in Malaysia: a case study65 cited
• 2008