SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Comparing complete and partial classification for identifying customers at risk · Study

ArticleShelves

ArticleComparing complete and partial classification for identifying customers at risk

Josée M. M. Bloemer2003

Article2003

Comparing complete and partial classification for identifying customers at risk

Josée M. M. Bloemer · Tom Brijs · Koen Vanhoof · Gilbert Swinnen

40 citations·0/0 files stored·International Journal of Research in Marketing

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Customer churn and segmentation Customer Service Quality and Loyalty Data Mining and Machine Learning Applications

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 40 citations exist upstream.

References

1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions 1996The Behavioral Consequences of Service Quality 1970Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations, and States.2010Satisfaction: a behavioral perspective on the consumer 1993The Antecedents and Consequences of Customer Satisfaction for Firms 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives 2014Satisfaction: A Behavioral Perspective on the Consumer 1998Customer Satisfaction and Word of Mouth

Cited by

2015A managerial capital perspective on chief marketing officer succession 2013Customer satisfaction and consumer expenditure in selected European countries 2008A Customer Profiling Methodology for Churn Prediction 2010A New Neural Network Based Customer Profiling Methodology for Churn Prediction

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2009Influencing factors on restaurant customers’ revisit intention: The roles of emotions and switching barriersarticle · 9 shared references 2008Customer satisfaction and loyalty in service: Two concepts, four constructs, several relationshipsarticle · 9 shared references 2007A Longitudinal Analysis of Customer Satisfaction and Share of Wallet: Investigating the Moderating Effect of Customer Characteristicsarticle · 9 shared references 2009The moderating role of switching barriers on customer loyalty in the life insurance industryarticle · 9 shared references 2017Customers' relationship with their grocery store: Direct and moderating effects from store format and loyalty programsarticle · 9 shared references 2010The Impact of Perceived Price Fairness of Dynamic Pricing on Customer Satisfaction and Behavioral Intentions: The Moderating Role of Customer Loyaltythesis · 9 shared references

Details

Year2003

Typearticle

Published2003-05-12

VenueInternational Journal of Research in Marketing

ISSN-L0167-8116

Languageen

Citations40

Files0 public / 0

ShelfCustomer churn and segmentation

Identifiers

doi10.1016/s0167-8116(03)00014-4

openalex_workW2125229282

Links

Imported from OpenAlex (CC0) — nothing here is generated.