Cited by

• 2015Halo (Spillover) Effects in Social Media: Do Product Recalls of One Brand Hurt or Help Rival Brands?291 cited
• 2012Customer-Driven Misconduct: How Competition Corrupts Business Practices202 cited
• 2021Demand Forecasting with Supply‐Chain Information and Machine Learning: Evidence in the Pharmaceutical Industry173 cited
• 2014Sustainable pricing and production policies for two competing firms with carbon emissions tax157 cited
• 2011How Much Is a Reduction of Your Customers' Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods147 cited
• 2016Plant Operations and Product Recalls in the Automotive Industry: An Empirical Investigation141 cited
• 2015Service Competition and Product Quality in the U.S. Automobile Industry131 cited
• 2014The effect of environmental dynamism on returns to inventory leanness128 cited
• 2022Text-Based Measure of Supply Chain Risk Exposure127 cited
• 2018Product competition, managerial discretion, and manufacturing recalls in the U.S. pharmaceutical industry97 cited
• 2015The Effectiveness of Field Price Discretion: Empirical Evidence from Auto Lending88 cited
• 2010Channel coordination under consignment and vendor-managed inventory in a distribution system87 cited
• 2015The Effects of Firm Size and Sales Growth Rate on Inventory Turnover Performance in the U.S. Retail Sector79 cited
• 2009Internet Penetration and Capacity Utilization in the US Airline Industry77 cited
• 2016The Role of Industry Studies and Public Policies in Production and Operations Management73 cited
• 2016How Do Customers Respond to Increased Service Quality Competition?70 cited