Quality of Hospital In-use: Usability Evaluation Method as an Assessment

Abstract

In Malaysia health-care design, developing spatial design is considered as one of the most important tasks in the preliminary design stage. In consequence, the outcome of the design gives an impact to quality of service design. The selection of quality assessment is important in support of the mission and standards of Malaysia health-care services. It is associated with a delivered a user-friendly, efficient and effective service to the patient. Hence the usability concept is attached to user’s perspective evaluation very appropriate as a measurement. The purpose of this paper is to review and understanding the” usability concept

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