Work Interrupted: A Closer Look at the Role of Interruptions in Organizational Life

2003-07-01articleAcademy of Management Review652 citationsclosed

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Personal Information Management and User Behavior Job Satisfaction and Organizational Behavior Team Dynamics and Performance

Abstract

We discuss four key types of work interruptions—intrusions, breaks, distractions, and discrepancies—having different causes and consequences, and we delineate the principle features of each and spe...

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