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Staffing decisions for heterogeneous workers with turnover · Study

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ArticleStaffing decisions for heterogeneous workers with turnover

Hyun‐Soo Ahn2005

Article2005

Staffing decisions for heterogeneous workers with turnover

Hyun‐Soo Ahn · Rhonda Righter · Jeyaveerasingam George Shanthikumar

34 citations·0/0 files stored·Mathematical Methods of Operations Research

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Supply Chain and Inventory Management Advanced Queuing Theory Analysis Optimization and Search Problems

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References

2003Telephone Call Centers: Tutorial, Review, and Research Prospects 1990Optimal Investment in Product-Flexible Manufacturing Capacity 1998Investment Strategies for Flexible Resources 2002Queueing Models of Call Centers: An Introduction 1985Extremal Splittings of Point Processes 2002Newsvendor Networks: Inventory Management and Capacity Investment with Discretionary Activities 2004On Customer Contact Centers with a Call-Back Option: Customer Decisions, Routing Rules, and System Design 2002Flexible Service Capacity: Optimal Investment and the Impact of Demand Correlation

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2008Integrated capacity and inventory management with capacity acquisition lead times

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Year2005

Typearticle

Published2005-11-15

VenueMathematical Methods of Operations Research

ISSN-L1432-2994

Languageen

Citations34

Files0 public / 0

ShelfSupply Chain and Inventory Management

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doi10.1007/s00186-005-0033-5

openalex_workW2128258229

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