References

• 2000‘Public service motivation’ as an argument for government provision541 cited
• 2012Participatory Governance Reform: A Good Strategy for Increasing Government Responsiveness and Improving Public Services?292 cited
• 2013Two decades of research on innovation in services: Which place for public services?261 cited
• 2011Public service motivation as a predictor of attraction to the public sector144 cited
• 2013The use of twitter by mayors in Turkey: Tweets for better public services?144 cited
• 2013Innovation in public services: The case of Spanish local government79 cited
• 2013Effect of modes of public services delivery on the efficiency of local governments: A two-stage approach67 cited
• 2014Public Service Provision under Conditions of Insufficient Citizen Demand: Insights from the Urban Sanitation Sector in Indonesia63 cited
• 2014Applying Interactive Planning on Leadership in the Organization: The Case of Transforming Public Transport Services in Banjarmasin12 cited

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