Organizational memories as electronic discussion by-products

José A. Pino · Luis A. Guerrero

6 citations0/0 files storedInternational Workshop on Groupware

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Knowledge Management and Sharing Organizational Learning and Leadership Information Architecture and Usability

Abstract

An approach to develop organizational memory systems is presented. It is based on the re-use of computer-supported discussions held as meeting preparations. The discussions are rich in informal knowledge, which is basic for a good organizational memory. The presentation is illustrated with a brief introduction to OMUSISCO, a software system based on this approach. OMUSISCO uses SISCO meeting preparation discussions as its information source. A thesaurus is built to help users access knowledge. The system was tested with simple discussions, but it should scale up well in real situations.

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References

1991ORGANIZATIONAL MEMORY 1991Electronic meeting systems 1995Actualizing Organizational Memory with Information Systems 2001Designing Organizational Memory: Preserving Intellectual Assets in a Knowledge Economy 1 2000Reexamining organizational memory 2000On Knowledge Management in the Internet Age 1997Towards a Well-Founded Technology For Organizational Memories 1991Analysis and Design of Information Systems

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