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A Classified Bibliography of Research on Optimal Design and Control of Queues

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References

1968Introduction to Operations Research3,405 cited
1977Fundamentals of Queueing Theory.2,930 cited
1969The Regulation of Queue Size by Levying Tolls1,227 cited
2004Jobshop-Like Queueing Systems733 cited
1975Applying a New Device in the Optimization of Exponential Queuing Systems713 cited
1968Letter to the Editor—A Proof of the Optimality of the Shortest Remaining Processing Time Discipline562 cited
1975Congestion Tolls for Poisson Queuing Processes492 cited
1963Queueing Systems with a Removable Service Station443 cited
1966The Queue M/G/1 with the Shortest Remaining Processing Time Discipline342 cited
1968Optimal Operating Policies for M / G /1 Queuing Systems339 cited
1967Finite Queues in Series with Exponential or Erlang Service Times—A Numerical Approach295 cited

Cited by

1982Optimal control of service in tandem queues170 cited
2005Optimal design and control of queues164 cited
1989Control Policies for the MX/G/1 Queueing System145 cited
1992Optimal Service Speeds in a Competitive Environment131 cited

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1989

Monotonic and Insensitive Optimal Policies for Control of Queues with Undiscounted Costs

120 cited

1992Real-time control of multiproduct bulk-service semiconductor manufacturing processes117 cited

2012Diagnostic Accuracy Under Congestion108 cited

1990Convexity Properties of the Erlang Loss Formula88 cited

1981Optimal control of random walks, birth and death processes, and queues79 cited

1983?/M/1: On the equilibrium distribution of customer arrivals77 cited

2002Applications of Markov Decision Processes in Communication Networks70 cited

1983Control of a Heterogeneous Two-Server Exponential Queueing System63 cited

1992CONTROL OF MULTIPRODUCT BULK SERVICE DIFFUSION/OXIDATION PROCESSES62 cited

1998Incentive-Compatible Pricing for a Service Facility with Joint Production and Congestion Externalities60 cited

2006Dynamic Control of a Multiclass Queue with Thin Arrival Streams53 cited

1987Optimal control of a removable server in an M/G/1 queue with finite capacity52 cited