An investigation of information seeking behaviour of Computer Science and Information Technology undergraduates: a qualitative approach

Mohd Sharif Mohd Saad · A. N. Zainab

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Library Science and Information Literacy Library Science and Information Information Retrieval and Search Behavior

Abstract

It is a common fallacy to assume that undergraduates are skilled in finding and evaluating resources for their various learning needs. Information professionals need to find out strategies and courses of action undertaken by undergraduate students in order to perhaps improve information literacy skills or user education programmes. This qualitative study uses the diary, emails interaction and in depth face to face interview approach involving 14 final year Computer Science and Information Technology undergraduates whom shared their information search and use process. The objectives of this study are to find out the followings: (a) the decision on deciding research topics by final year students; (b) the sources and channels of information they use and prefer; (c) the utility of libraries and librarians; (d) the use of the Internet; (e) the search strategies adopted; (f) their thoughts on intellectual property and ethical issues. Among the main information sources used were the Internet, books and previous final year project reports. They also seem to rely a lot on their friends and lecturers as their source of information. Very few used journal articles, seminar papers or other sources. An understanding of their information seeking behaviour patterns is the focus of this paper. Informants' thoughts and feeling on the library services and the ethical use of information will be shared.

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References

1993Real World Research: A Resource for Social Scientists and Practitioner-Researchers 1993Questionnaire Design, Interviewing and Attitude Measurement 1999Information Literacy in Science and Engineering Undergraduate Education: Faculty Attitudes and Pedagogical Practices 2001Understandings of Information Literacy: The Perceptions of First Year Undergraduate Students at the University of Ballarat 1988Information seeking behaviour 1999The Evolution of User Studies 2005Information Literacy of Medical Students Studying in the Problem-Based and Traditional Curriculum.1991Assessment of Learning Outcomes: A Measure of Progress in Library Literacy

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2010The use of information retrieval tools: A study of computer science postgraduate students 2020A Case Study and Call to Action: Incorporating the ACRL Framework for Information Literacy in Undergraduate CS Courses 2023Information seeking behavior of medical students in Sri Lanka 2019Assessing the factors influencing clients’ impulsive information seeking behaviour in using information resources and services of the academic library

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