Knowledge creation and intellectual capital on securities investment services

Abstract

The main resource of a stock market investment business is “knowledge”. The continual creation of knowledgepreserves the competitive advantages of the business. This research analyzed the relationship between knowledgecreation and intellectual capital in Taiwan. Based on convenient sampling, this research distributed 650questionnaires to employees in Taiwan stock market businesses and analyzed the valid 234 questionnairesreturned. Linear structural equation modeling was used to analyze the relationship among autopoletic knowledgecreation, connectionist knowledge creation, and cognitivist knowledge creation (on the basis of human, structural,and customer capital). The results showed that there is a positive relationship between human capital andknowledge creation, and there are also positive relationships between human capital and structural capital as wellas between human capital and customer capital. However, there is no positive statistical connection betweencustomer capital and structural capita

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