Consumer Concepts of Ideal Characteristics and Minimum Qualifications for Rehabilitation Counselors

Abstract

Forty former rehabilitation counseling clients returned a mail questionnaire that requested them to write descriptions of "ideal" and minimally qualified rehabilitation counselors. Coders applied content analysis to classify the emergent defining criteria of these counselor prototypes. Relational values and qualities (Consumer-First Advocacy, Nurturing Traits) represented the most frequent categories for the ideal counselor descriptors; demographic characteristics (Disability Experience, Education, Maturity) were mentioned least. Predominent categories for the minimum qualifications were Credentials and Education and subcategories under Work Ethic and Approach, including Commitment to Client, Professional Behavior, and Competence. Broader use of discovery-oriented, qualitative methodologies in rehabilitation research is encouraged to capture consumers' phenomenological perspectives.

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