‘Sometimes You Feel You’re in Niche Time’

Abstract

In the light of the move to mass higher education, this article explores the necessity for supporting all students, but especially those non-traditional students who increasingly form the student body. It demonstrates this by presenting an empirical study of the personal tutor system in one of the faculties in a ‘new’ university in the north-west of England, drawing upon in-depth interviews with both students and tutors.The article also cites contributions from other universities as a comparison. The research incorporates some models of support systems and suggests a way forward.

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