INTERFACE COMPLEXITY AND ELDERLY USERS: REVISITED

Yu Wu · Craig Van Slyke

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Technology Use by Older Adults Technology Adoption and User Behaviour Usability and User Interface Design

Abstract

The ever-increasing functionality of today’s software applications comes in tandem with added complexity, which may hinder elderly citizens’ full participation in the digital world. Building upon Van Slyke et al’s (2004) extension to TAM, the authors explicate the relationships between software functionality/complexity and users’ perceived usefulness and ease-of-use of software. The influence of age difference on these relationships is also examined.

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1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology 2003User Acceptance of Information Technology: Toward A Unified View1 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models 1994The magical number seven, plus or minus two: Some limits on our capacity for processing information.2000Universal usability 1997Making computers easier for older adults to use 1994In search of the human mind 2002Web usability and age

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