Article2013

Developing a Tool to Measure and Compare Organizations’ Resilience

Amy V. Lee · John Joseph Vargo · Erica Seville

726 citations0/0 files storedNatural Hazards Review

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Disaster Management and Resilience Supply Chain Resilience and Risk Management Infrastructure Resilience and Vulnerability Analysis

Abstract

Organizational and community resilience are interrelated and interdependent. As a result, organizational resilience is a critical component of communities’ ability to plan for, respond to, and recover from emergencies and crises. Organizational resilience can also be a source of competitiveness and a driver of cultural adaptive capacity. To invest in resilience, organizations need to understand their resilience strengths and weaknesses and must be able to evaluate the effectiveness of resilience strategies. This paper develops a survey tool that organizations can use to identify their strengths and weaknesses and to develop and evaluate the effectiveness of their resilience strategies and investments.

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References

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Cited by

2020Responses to COVID-19: The role of performance in the relationship between small hospitality enterprises’ resilience and sustainable tourism development 2017Employee resilience: Directions for resilience development.2019Psychological resilience, organizational resilience and life satisfaction in tourism firms: insights from the Canterbury earthquakes 2020The role of social capital on proactive and reactive resilience of organizations post-disaster 2017Symbiotic relationship or not? Understanding resilience and crisis management in tourism

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