Editor’s note The authors of this paper presented an All-academy session at the 2008 Academy of Management annual meeting in Anaheim, California. We were excited by the dynamic nature of the debate and felt that it related closely to critical issues in the areas of operations management, strategy, product development and international business. We thus invited the authors to write an article offering their individual and joint views on the productivity dilemma. We trust you will find it to be stimulating and thought provoking. We invite you to add your voice to the discussion by commenting on this article at the Operations
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