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Workspace satisfaction: The privacy-communication trade-off in open-plan offices

Journal of Environmental Psychology· 2013-06-29· article· 677 citationsgreen

Facilities and Workplace Management Noise Effects and Management Educational Environments and Student Outcomes

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Jungsoo Kim, Richard de Dear (2013). Workspace satisfaction: The privacy-communication trade-off in open-plan offices. Journal of Environmental Psychology. https://doi.org/10.1016/j.jenvp.2013.06.007

@article{jungsoo2013workspace,
  title  = {Workspace satisfaction: The privacy-communication trade-off in open-plan offices},
  author = {Kim, Jungsoo and Dear, Richard de},
  year   = {2013},
  journal = {Journal of Environmental Psychology},
  doi    = {10.1016/j.jenvp.2013.06.007}
}

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References

2000Strengthening the Satisfaction-Profit Chain

2003The asymmetric relationship between attribute-level performance and overall customer satisfaction: a reconsideration of the importance–performance analysis

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