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Quality improvement practices and the effect on manufacturing firm performance: Evidence from Mexico and the USA
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  • 2018National culture and operations management: a structured literature review53 cited
  • 2006An instrument for the measurement of customer perceptions of quality management in the software industry: An empirical study in India50 cited
  • 2017THE INFLUENCE OF THE MANAGER ON FIRM INNOVATION IN EMERGING ECONOMIES46 cited
  • 2005Quality and developing countries: the role of international and organizational factors40 cited
  • 2004A Holistic Framework for TQM in the Software Industry: A Confirmatory Factor Analysis Approach37 cited
  • 2017Critical observations on the statistical process control implementation in the UK food industry35 cited
  • 2015Continuous, quality and process improvement: disintegrating and reintegrating operational improvement?28 cited
  • 2022Critical success factors of Lean in Higher Education: an international perspective20 cited
  • 2015Identification of total quality management enablers and information technology resources for ICT industry: a Pareto analysis approach18 cited
  • 2020Structured Literature Review2 cited

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