The dimensionality of workplace interpersonal trust and its relationship to workplace affective commitment

Jeffrey J. Bagraim · Patricia Hime

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Job Satisfaction and Organizational Behavior Employee Performance and Management Social Capital and Networks

Abstract

Trust is fundamental to the existence of human relationships, including the workplace relationship between employees and their co-workers and supervisors. This paper presents the results of a study that investigated the nature and dimensionality of interpersonal trust at work, specifically trust in co-workers and trust in supervisor. Survey questionnaire responses from 278 employees in four South African organisations were analysed. The research findings evidence that interpersonal trust is a multi-foci construct that is differentially related to corresponding foci of affective commitment.

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References

1979Review of Psychometric theory (2nd ed.).1996Trust: The Social Virtues and the Creation of Prosperity 1998Not So Different After All: A Cross-Discipline View Of Trust 1995AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS.1997Commitment in the Workplace: Theory, Research, and Application 2002Trust in leadership: Meta-analytic findings and implications for research and practice.1967A new scale for the measurement of interpersonal trust1 2004Exploratory and confirmatory factor analysis: Understanding concepts and applications.

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