Organizational climate: A study of pharmaceutical industry in Pakistan

Abstract

The satisfaction with organizational climate positively affects the performance and has negative relationship with turnover and deviant behavior of the employees at work. This paper reports the results of a study on investigation of perceptions of middle managers about the organizational climate at their workplaces. Organizational climate is measured on the basis of seven component factors: internal communication, organizational structure, political climate, professional development opportunities, evaluation, promotion and regard for personal concerns. The data are collected from 246 middle managers, predominantly male and working in local organizations, on cluster sampling basis. The perceptions are measured through a 5-point Likert-type scale. The results show internal communication as open, organizational structure highly structured, political climate is not highly politicized, highly encouraged professional development opportunities, evaluation is for improvement, and highly encouraged internal promotion. However, managers perceived that organizational managements are not sensitive in relation to the regard for personal concerns of employees. The middle managers differed significantly in respect of political climate, professional development opportunities and regard for personal concerns, when comparison was made between local and multinational organizations as perceived by them. Key words: Organizational climate, middle managers, pharmaceutical industry, internal communication, organizational structure, political climate; professional development opportunities, evaluation, promotion, regard for personal concerns.

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