Disruption of meetings by laptop use

Abstract

We have conducted a study of meetings to gain an understanding of the sources of disruption when laptops are present. We videotaped five workplace meetings in which over 600 information tasks were performed by participants using paper or laptops. We saw evidence that people preferred task durations not to exceed approximately 10 seconds. Tasks performed by laptop users were more likely to exceed this limit, and this could contribute to disruptions. We suggest that laptop software may need to assist users in keeping tasks within 10 seconds' duration.

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