Critical success factors of Lean Six Sigma deployment: a current review

Fairul Anwar Abu Bakar · Khairanum Subari · Mohd Amran Mohd Daril

109 citations0/0 files storedInternational Journal of Lean Six Sigma

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Quality and Supply Management Management and Optimization Techniques Management Systems and Quality Improvement

Abstract

Purpose – The purpose of this paper is to review and gather the latest critical success factors (CSF) of Lean Six Sigma (LSS) deployment and implementation into a comprehensive list of factors. Design/methodology/approach – The approach taken by authors in this study was to analyze the latest literature review starting 2010 onwards and focus on CSFs of LSS (not dedicated as Lean or Six Sigma) by excluding other improvement methodologies or initiatives, e.g. Lean, Six Sigma, TQM, TRIZ etc. Findings – Five significant CSFs were identified (initially 97 CSFs listed from 13 papers) out of nine groups/headers listed in clustering analysis using Affinity Diagram tool and new headers mapping. Practical implications – Most of the organisations were aware of the success story on LSS, but did not scrutinize or consider its CSFs. By knowing the outcome of this paper, it can help open eyes regarding readiness before implementing LSS. Originality/value – At the end of this paper, the authors tried to cluster the CSFs similarities that could intentionally provide the guidelines and references to industries/companies for successful deployment and implementation of LSS in future endeavours.

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References

2010Lean Six Sigma – getting better all the time 2005The integration of lean management and Six Sigma 2010The integration of Six Sigma and lean management 2012Lean Six Sigma for higher education institutions (HEIs)2010Six Sigma quality: a structured review and implications for future research 2011A conceptual model for the successful deployment of Lean Six Sigma 2012Critical success factors for the effective implementation of Lean Sigma 2011Implementation of Lean Six Sigma in small- and medium-sized manufacturing enterprises in the Netherlands

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2020A sustainable lean production framework with a case implementation: Practice-based view theory 2021Critical success factors for lean six sigma in quality 4.0 2019Modelling the barriers of Lean Six Sigma for Indian micro-small medium enterprises 2017Annotated methodological review of Lean Six Sigma 2019Assessment of Lean Six Sigma Readiness (LESIRE) for manufacturing industries using fuzzy logic

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