Comparison of Administrators and Direct Service Workers in Agencies Dealing with the Elderly

Abstract

This article presents comparative information, gained from mailed questionnaires, on the attitudes, knowledge, and perceptions of clients' needs held by 62 administrators and 57 direct-service personnel working with the aged. Administrators and direct-service workers were remarkably similar on each of these dimensions. Both groups demonstrated positive attitudes toward the aged and a deficit of certain types of factual knowledge about aging. Education was positively related to factual knowledge and favorable attitudes toward the elderly.

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