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User satisfaction-are we really measuring system effectiveness
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User satisfaction-are we really measuring system effectiveness (2002)User satisfaction-are we really measuring…New Directions in Attribution Research (2018)New Directions in Attribution…Expectations and Norms in Models of Consumer Satisfaction (1987)Expectations and Norms in Mod…An Attributional Theory of Motivation and Emotion (1986)An Attributional Theory of Mo…An attributional theory of achievement motivation and emotion. (1985)An attributional theory of ac…Consumer Reactions to Product Failure: An Attributional Approach (1984)Consumer Reactions to Product…The measurement of user information satisfaction (1983)The measurement of user infor…Attribution Theory and Research (1980)Attribution Theory and Resear…Attribution of success and failure revisited, or: The motivational bias is alive and well in attribution theory (1979)Attribution of success and fa…A theory of motivation for some classroom experiences. (1979)A theory of motivation for so…Self-serving biases in the attribution process: A reexamination of the fact or fiction question. (1978)Self-serving biases in the at…Self-serving biases in the attribution of causality: Fact or fiction? (1975)Self-serving biases in the at…The processes of causal attribution. (1973)The processes of causal attri…A Behavioral Theory of the Firm. (1964)A Behavioral Theory of the Fi…A Behavioral Theory of the Firm (1963)A Behavioral Theory of the Fi…The psychology of interpersonal relations. (1958)The psychology of interperson…Social perception and phenomenal causality. (1944)Social perception and phenome…A Theory of Social Comparison Processes (1954)The Psychology of Interpersonal Relations. (1958)Cognitive, social, and physiological determinants of emotional state. (1962)The “false consensus effect”: An egocentric bias in social perception and attribution processes (1977)The Intuitive Psychologist And His Shortcomings: Distortions in the Attribution Process (1977)Generalized expectancies for internal versus external control of reinforcement. (1966)Cognitive Therapy and the Emotional Disorders (1975)Learned helplessness in humans: Critique and reformulation. (1978)Teacher Efficacy: Its Meaning and Measure (1998)Teacher efficacy: capturing an elusive construct (2001)Student Involvement: A Developmental Theory for Higher Education (2014)Psychological stress and the coping process (1966)Emotional Intelligence (1990)Expectancy–Value Theory of Achievement Motivation (2000)Motivational Beliefs, Values, and Goals (2002)An Information Processing Theory of Consumer Choice (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study (1983)Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis (2004)Word of mouth and interpersonal communication: A review and directions for future research (2014)Self-Perception Theory (1972)Just world research and the attribution process: Looking back and ahead. (1978)The totalitarian ego: Fabrication and revision of personal history. (1980)Toward a Self-Evaluation Maintenance Model of Social Behavior (1988)Telling more than we can know: Verbal reports on mental processes. (1977)Social Psychology of Intergroup Relations (1982)The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration (2001)Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Development of a Tool for Measuring and Analyzing Computer User Satisfaction (1983)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Social cognitive theory of self-regulation (1991)Classrooms: Goals, structures, and student motivation. (1992)Well-being : the foundations of hedonic psychology (1999)Social Identity Theory and the Organization (1989)International Norm Dynamics and Political Change (1998)The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer (2004)From Intentions to Actions: A Theory of Planned Behavior (1985)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)
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References

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A Behavioral Theory of the Firm.
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